> ## Documentation Index > Fetch the complete documentation index at: https://help-center.quizify.io/llms.txt > Use this file to discover all available pages before exploring further. # Privacy & Security > How Quizify protects user data, who can access it, and how quiz responses are stored, shared, and deleted.

Quizify, operated by Arham Web Works

Last updated: 1 October 2026

## 1. Information We Collect When you create a Quizify account and use Quizify, we may collect information such as:

Name and contact details
Email address
Company or business information
Login credentials
Subscription and billing information
Support requests and communications
Quizify account and workspace information
Usage and analytics data related to your use of Quizify

The information collected may vary depending on the features and services you use.

## 2. How We Collect Information

Create or register for a Quizify account
Log in to your account
Create or manage quizzes
Subscribe to a Quizify plan
Contact Quizify support
Use Quizify features and services
Interact with Quizify emails or website

Personal data is used strictly to provide and maintain the service, manage accounts, communicate with users, and improve the platform.

## 3. Important: Quizify User Data vs. Quiz Respondent Data There are two distinct types of users in Quizify:

This distinction is important because the merchant determines what information is collected from quiz respondents and how that information is used.

## 4. Usage and Technical Information When you use Quizify, certain technical information may be collected automatically:

IP address and approximate network location
Browser type and version
Device information and operating system
Pages or areas of the service you visit
Date, time of access, and time spent using the service
Unique device identifiers and diagnostic logs

This information helps Quizify operate, secure, monitor, and improve the platform.

## 5. Cookies and Similar Technologies Quizify uses cookies and similar technologies to provide and improve its services.

Authentication: Keeping your account securely logged in
Session Maintenance: Maintaining active workspace sessions
Preferences: Remembering your settings and display options
Security & Analytics: Protecting against abuse and monitoring platform performance

Quizify uses both session and persistent cookies for different functions of the service.

## 6. How We Protect Your Information Quizify applies technical and organizational security measures to help protect user information:

Encryption in Transit: All data transmitted between your browser and Quizify is encrypted via HTTPS / TLS.
Encryption at Rest: Stored databases and file attachments are protected with robust encryption.
Access Controls: Role-based access controls limit database access strictly to authorized personnel.
System Monitoring: Continuous monitoring and automated threat detection.
Backups & Recovery: Regular automated backups with tested recovery processes.
Audits & Testing: Regular security audits and vulnerability testing.

## 7. Who Can Access Your Information? Access to user information is limited to authorized personnel and trusted service providers who need the information to provide, maintain, secure, or support Quizify.

Hosting and Infrastructure: Secure cloud server hosting and databases
Email Communication: Transactional and notification email delivery
Customer Support: Helpdesk tools and ticket management
Billing and Payment: Shopify Billing API integration
Analytics: Performance monitoring and operational insights

## 8. How Long Do We Keep Your Information?

Provide the service and maintain your account
Fulfill contractual obligations and meet legal requirements
Resolve disputes and enforce agreements and policies
Maintain necessary business and financial records

## 9. Your Privacy Rights Depending on applicable privacy laws (such as GDPR, CCPA, and similar frameworks), you may have rights over your personal information:

Access — Request a copy of your personal information.
Correction — Request correction of inaccurate or incomplete information.
Deletion — Request deletion of your personal information.
Restriction — Request that certain processing of your information be restricted.
Data Portability — Where applicable, request your information in a portable, structured format.
Objection — Object to certain types of data processing where applicable.

## 10. Deleting Your Account

If you no longer want to use Quizify, you can request account deletion at any time.
When an account is terminated, Quizify securely deletes data in accordance with its applicable retention and deletion policies, subject to information that must be retained to meet legal or other legitimate obligations.

## 11. Third-Party Services Quizify may use third-party service providers to operate and support the platform.

Third-party service providers assist in email delivery, customer support, payment processing, and infrastructure.
Quizify requires all applicable third-party service providers to adhere to appropriate data protection and confidentiality obligations.
Providers process information only as necessary to perform their specific operational services.

## 12. Privacy of Quizify Users

Quizify does not use your account information for purposes unrelated to providing, maintaining, securing, or improving its services.
Personal data is never sold, rented, or leased to third parties for advertising or commercial purposes.
Information is disclosed only to authorized service providers, affiliates, or as required by applicable law.

## 13. Contact Us

If you have questions about how Quizify handles your personal information or want to exercise your privacy rights, contact our support team.
Direct email: [support@arhamwebworks.com](mailto:support@arhamwebworks.com)

Quizify User (Merchant)

Quiz Respondent (Shopper)