1. Information We Collect
When you create a Quizify account and use Quizify, we may collect information such as:- Name and contact details
- Email address
- Company or business information
- Login credentials
- Subscription and billing information
- Support requests and communications
- Quizify account and workspace information
- Usage and analytics data related to your use of Quizify
The information collected may vary depending on the features and services you use.
2. How We Collect Information
- Create or register for a Quizify account
- Log in to your account
- Create or manage quizzes
- Subscribe to a Quizify plan
- Contact Quizify support
- Use Quizify features and services
- Interact with Quizify emails or website
Personal data is used strictly to provide and maintain the service, manage accounts, communicate with users, and improve the platform.
3. Important: Quizify User Data vs. Quiz Respondent Data
There are two distinct types of users in Quizify:Quizify User (Merchant)
This is the merchant or account user who uses Quizify to create and manage quizzes. Quizify acts as the data controller for information such as account details, name, email, company info, login credentials, subscription records, and support communications.
Quiz Respondent (Shopper)
This is the shopper or visitor who takes a quiz created by a Quizify user. For this data, the merchant is generally the data controller, while Quizify acts as the data processor and processes data according to the merchant’s instructions.
This distinction is important because the merchant determines what information is collected from quiz respondents and how that information is used.
4. Usage and Technical Information
When you use Quizify, certain technical information may be collected automatically:- IP address and approximate network location
- Browser type and version
- Device information and operating system
- Pages or areas of the service you visit
- Date, time of access, and time spent using the service
- Unique device identifiers and diagnostic logs
This information helps Quizify operate, secure, monitor, and improve the platform.
5. Cookies and Similar Technologies
Quizify uses cookies and similar technologies to provide and improve its services.- Authentication: Keeping your account securely logged in
- Session Maintenance: Maintaining active workspace sessions
- Preferences: Remembering your settings and display options
- Security & Analytics: Protecting against abuse and monitoring platform performance
Quizify uses both session and persistent cookies for different functions of the service.
6. How We Protect Your Information
Quizify applies technical and organizational security measures to help protect user information:- Encryption in Transit: All data transmitted between your browser and Quizify is encrypted via HTTPS / TLS.
- Encryption at Rest: Stored databases and file attachments are protected with robust encryption.
- Access Controls: Role-based access controls limit database access strictly to authorized personnel.
- System Monitoring: Continuous monitoring and automated threat detection.
- Backups & Recovery: Regular automated backups with tested recovery processes.
- Audits & Testing: Regular security audits and vulnerability testing.
7. Who Can Access Your Information?
Access to user information is limited to authorized personnel and trusted service providers who need the information to provide, maintain, secure, or support Quizify.- Hosting and Infrastructure: Secure cloud server hosting and databases
- Email Communication: Transactional and notification email delivery
- Customer Support: Helpdesk tools and ticket management
- Billing and Payment: Shopify Billing API integration
- Analytics: Performance monitoring and operational insights
8. How Long Do We Keep Your Information?
- Provide the service and maintain your account
- Fulfill contractual obligations and meet legal requirements
- Resolve disputes and enforce agreements and policies
- Maintain necessary business and financial records
9. Your Privacy Rights
Depending on applicable privacy laws (such as GDPR, CCPA, and similar frameworks), you may have rights over your personal information:- Access — Request a copy of your personal information.
- Correction — Request correction of inaccurate or incomplete information.
- Deletion — Request deletion of your personal information.
- Restriction — Request that certain processing of your information be restricted.
- Data Portability — Where applicable, request your information in a portable, structured format.
- Objection — Object to certain types of data processing where applicable.
10. Deleting Your Account
- If you no longer want to use Quizify, you can request account deletion at any time.
- When an account is terminated, Quizify securely deletes data in accordance with its applicable retention and deletion policies, subject to information that must be retained to meet legal or other legitimate obligations.
11. Third-Party Services
Quizify may use third-party service providers to operate and support the platform.- Third-party service providers assist in email delivery, customer support, payment processing, and infrastructure.
- Quizify requires all applicable third-party service providers to adhere to appropriate data protection and confidentiality obligations.
- Providers process information only as necessary to perform their specific operational services.
12. Privacy of Quizify Users
- Quizify does not use your account information for purposes unrelated to providing, maintaining, securing, or improving its services.
- Personal data is never sold, rented, or leased to third parties for advertising or commercial purposes.
- Information is disclosed only to authorized service providers, affiliates, or as required by applicable law.
13. Contact Us
- If you have questions about how Quizify handles your personal information or want to exercise your privacy rights, contact our support team.
- Direct email: support@arhamwebworks.com